01.01
Departments & processes
Departments, teams, versioned SOPs and accountable process runs.
- Org chart
- SOP versions
- Process runs
Products · 24 modules · 5 groups
Run the team, talk to customers, sell online, teach paid classes and get paid — in one workspace. Start with what you need today and switch on more modules as you grow.
/01
Build the company
Turn responsibilities and repeatable work into an operating model everyone can follow.
07 modules
- 01.02
Members & roles
Invite people, give them a role, and let the role decide what they see.
- Invites
- Roles
- Access by role
- 01.03
Work
Projects, boards, sprints and task lists — who owns what, what is overdue, and how far each project has come.
- Boards & sprints
- Project progress
- One-click done
- 01.04
Huddle
Channels, DMs, threads, files, approvals and quick calls for your team.
- Channels
- Threads
- Quick calls
- 01.05
Calendar
Meetings, bookings and minutes that turn into tasks.
- Team schedule
- Minutes
- Tasks from meetings
- 01.06
Meetings
Scheduled video meetings with a guest lobby, join links and codes.
- Guest lobby
- Join links
- Recording
- 01.07
Desk
Drive and Pages — documents and notes your team writes together, live.
- Live co-editing
- Drive folders
- Import & export
/02
Know and serve customers
Keep customer identity, sales activity, communication and retention context connected.
06 modules
- 02.01
CRM & Sales
Customers, leads, deals, pipelines, follow-ups — shoppers and students included.
- One customer record
- Pipelines
- Follow-ups
- 02.02
Mailbox
Shared email on your own domain, with owners, status and drafts.
- Your domain
- Shared inboxes
- Owners & status
- 02.03
Multiverse
WhatsApp, Instagram, Facebook and more — conversations and publishing in one place.
- Every channel
- Scheduled posts
- Approvals
- 02.04
Support
A live chat widget for your website, a support inbox and help articles.
- Chat widget
- Help centre
- Support inbox
- 02.05
Forms
Designed forms — themes, cover images, one question at a time — whose answers land in CRM or start an automation.
- Themes & layouts
- Into CRM
- Starts automations
- 02.06
Bookings
Booking links customers use to pick a time — free or paid, never double-booked.
- Booking pages
- Paid slots
- Reschedule links
/03
Operate the money
Sell online, take paid bookings, run paid classes — paid straight into your own payment account.
04 modules
- 03.01
Payments
Your store, bookings, classes and courses paid straight into your own Bachs account — no fee on sales.
- One balance
- Refunds
- Payouts
- 03.02
Online store
One or many shops: catalogue, checkout, orders, inventory and shopper accounts.
- Multiple stores
- Checkout
- Inventory
- 03.03
Classroom
Live classes with a shareable page where students pay to join.
- Live rooms
- Paid enrolment
- Guest lobby
- 03.04
Finance
Quotes, invoices, expenses, suppliers, receivables and cash flow.
- Invoices
- Expenses
- Cash flow
/04
Automate responsibly
Give software and AI the context to help while permissions, budgets and approvals stay in force.
02 modules
- 04.01
Automation
Workflows with branches, loops, merges and HTTP steps — and AI agents that work inside them, with budgets and approvals.
- Visual workflows
- AI agents
- Test any step
- 04.02
Marketing
Designed email campaigns, WhatsApp and Telegram sends, sequences, loyalty and referrals — plus AI ad drafts from your real numbers.
- Designed emails
- Growth & loyalty
- AI ad drafts
/05
Publish and understand
Bring company knowledge, public experiences and operating signals into the same system.
05 modules
- 05.01
Sites
Link-in-bio pages, announcements and bios at sites.mercestack.com/you — or on your own domain — from ready-made templates.
- Templates
- Your own domain
- Phone & desktop
- 05.02
Email API
Send receipts, sign-in codes and notifications from your own apps, on your workspace domain — keys, a delivery log and webhooks.
- API keys
- Delivery log
- Webhooks
- 05.03
Analytics
Revenue, sales, customers and work from your own records, compared with the period before.
- Trends
- Pipeline
- Compare periods
- 05.04
Apps
See which tools Mercestack already replaces, and connect the few it does not.
- Replaces your stack
- Connections
- Credentials
- 05.05
Developers
Storefront and server APIs, webhooks and SDKs for your own apps.
- Server API
- Webhooks
- SDKs
Connected by design
Nothing is copied between tools. A booking, an order and a support chat land on the same customer; every payment lands in the same balance; every follow-up lands on the same task list.
One customer record
- Mailbox
- Support
- Multiverse
- Forms
- CRM & Sales
- Bookings
- Payments
- Online store
- Classroom
- Automation
One balance paid out
- CRM & Sales
- Bookings
- Payments
- Online store
- Classroom
- Finance
- Automation
One task list and audit trail
- Mailbox
- Support
- Forms
- CRM & Sales
- Work
- Automation
Bring your team and customers together, sell and get paid, then automate the rest.
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